energizing breakthrough performance

Designing the Successful Matrix Organization: 18 Critical Decisions

Author: ; Published: Apr 7, 2010; Category: Matrix Management; Tags: , , , , ; No Comments»

Designing a matrix management structure is not a “one size fits all” proposition.  The key issues that emerge when moving to a matrix structure surround a thirst for clarity at every level of the organization. Employees want to know: “What am I supposed to do differently?”; “How does an arrangement where I report to more than one boss actually work?” Leadership wants to know what it can do to usher the new structure into place – with minimal resistance and maximum speed and success. There are roles, rules and tools that make a matrix structure work successfully. These need to be designed systematically and with all due diligence if matrix management success is to be achieved.

Strategic Futures helps clients in the formative stages of matrix management by framing the 18 key decisions that need to be made, emphatically steering the client away from known perils – towards successful, proven practices.

Here’s the thing: These 18 formative decisions are largely invisible to organizations setting out on the matrix management journey. The good news is that key decisions are known to Strategic Futures because of our work with dozens and dozens of clients in a full spectrum of industries over many years. Explicit and conscious decision-making concerning these key issues saves our clients time, money, and frustration in very significant ways. No amount of recasting matrix management as “the new matrix” or “the blended matrix” or other such new-and-improved spins will exempt you from making these critical decisions. 

There’s more good news: Decision outputs can then be imported into future briefings and training for staff that builds employee understanding and confidence in accomplishing great things using an agile matrix structure that makes the highest-and-best use of all available talent.  You don’t want to be in a position of telling management and staff that “we’ll get back to you on that,” or “we hadn’t thought about that, we’ll have to think about this.”

No one has all the answers all of the time, but a failure to think ahead should be an episodic event, rather than a chronic condition.

That’s where we come in.

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